Returns & Refunds

We want you to shop with confidence at InnovoMall.

🔁 Returns

•            Returns accepted within 7 days of delivery

•            Item must be unused and in original packaging

💸 Refunds

•            Processed within 5–10 business days

•            Refund issued via original payment method

❌ Non-returnable Items

•            Personal care products

•            Used or damaged items (not due to delivery)

📦 Damaged Items

If your item arrives damaged:

👉 Send photos via WhatsApp within 48 hours

We will arrange replacement or refund.

💬 Need Help?

Contact our support team anytime.