Frequently Asked Questions

❓ How long does delivery take?

•            Mauritius: 1–3 days (fast delivery items)

•            Standard: 5–10 days

•            Rodrigues & Seychelles: 10–20 days

 

❓ Do you offer Cash on Delivery?

Yes, available in Mauritius on selected products.

 

❓ Can I track my order?

Yes. You will receive tracking details after your order is shipped.

 

❓ Do you deliver to Rodrigues and Seychelles?

Yes, we ship to both locations.

 

❓ Are your products original?

We source directly from verified suppliers to ensure quality and affordability.

 

❓ What payment methods do you accept?

•            Cash on Delivery (Mauritius)

•            Credit/Debit Cards

•            Online payments

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Frequently Asked Questions (FAQs)

We deliver everyday essentials right to your doorstep—fast. Simply browse, add to cart, and place your order. Depending on your area, delivery can happen in as little as 10 to 60 minutes.

Instant Delivery: Within 10–60 minutes (in supported areas)

Same-Day Delivery: Orders before 7 PM

Next-Day Delivery:

Minimum order value varies by location and delivery type. Typically, ₹99 to ₹199 is required for instant delivery.

Yes, you can cancel your order within 10–15 minutes of placing it—as long as it's not packed or dispatched. After dispatch, cancellations are no longer possible.

Yes, a digital invoice is generated and shared via email/SMS and is also available in your order history.

  • UPI (PhonePe, GPay, etc.)
  • Credit/Debit Cards
  • Net Banking
  • Cash on Delivery (select areas)

Yes! We offer store pickup at participating locations. You’ll see availability at checkout if it applies.

Please reach out via support chat or call within 24 hours of delivery. We’ll arrange a refund or re-delivery as needed.

We’re rapidly expanding! Currently, we serve most metro cities and urban zones. Enter your PIN code at checkout to check availability.

For perishable or consumable items, we do not accept returns. However, if the item is incorrect or damaged, we’ll resolve it immediately.